Promotion of Access to Information Act (PAIA)
SafeLink Kids is operated by Juchepi Group (Pty) Ltd. This page provides access to information and prescribed resources under the Promotion of Access to Information Act 2 of 2000 (PAIA).
Private body details
Legal entity: Juchepi Group (Pty) Ltd t/a SafeLink Kids
Registration number: 2024/476642/07
Website: https://safelinkkids.co.za
Information Officer
Information Officer: Pieter Hendrik Pretorius
Information Regulator registration number: 2026-066959
PAIA and privacy email: privacy@safelinkkids.co.za
Telephone: +27 (0) 87 807 8602
Physical address: 76 De Waal Street, Brackendowns, Alberton, Gauteng, South Africa, 1448
PAIA Manual
The SafeLink Kids PAIA Manual for Juchepi Group (Pty) Ltd is currently undergoing final legal review and management adoption. The approved public version will be published on this page once adopted.
How to request access to a record
A person requesting access to a record held by Juchepi Group (Pty) Ltd / SafeLink Kids should complete the prescribed PAIA Form 2 and submit it to the Information Officer using the contact details above.
A request concerning a private body must identify the record requested, identify the right the requester seeks to exercise or protect, and explain why access to the requested record is required for that purpose.
Prescribed PAIA forms
PAIA Form 2 – Request for Access to Record
PAIA Form 3 – Outcome of Request and Fees Payable
PAIA Form 5 – Complaint Form
Information Regulator PAIA Guides
The Information Regulator publishes an official PAIA Guide explaining how PAIA works, how requests are made, applicable procedures, fees and remedies.
Submitting a PAIA request
Completed PAIA requests may be submitted to:
Email: privacy@safelinkkids.co.za
Information Officer: Pieter Hendrik Pretorius
Physical address: 76 De Waal Street, Brackendowns, Alberton, Gauteng, South Africa, 1448
Where identity or authority verification is reasonably required to protect personal information or the rights of another person, the Information Officer may request appropriate supporting documentation.
Fees and decisions
Any request or access fee will be dealt with in accordance with the fees prescribed under PAIA. SafeLink does not hard-code statutory fees on this page because prescribed amounts may change.
A requester will be notified of the outcome of a PAIA request and any applicable fee or further procedure required under PAIA.
Complaints
A requester or affected third party who is dissatisfied with a decision relating to a private-body PAIA request may use the remedies available under PAIA, including lodging a complaint with the Information Regulator where applicable.
Related privacy information
For information about SafeLink’s processing of personal information under POPIA, please refer to the Privacy & POPIA page.
For privacy rights riquests, access, correction, deletion or objections relating to personal information, please visit our Privacy Requests page